Quote:
Originally Posted by geertm
April next year B&N will launch a completely new website that is supposed to be much more integrated with Nook.
So hopefully that will make the B&N web experience more on par with Amazon.
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By the time they finally get around to doing this they will have already lost the game. I have waited years for them to fix the bad web experience and now it's time for a new device. So do I pick a device from the supplier that has shown in the past that they don't give a flip about me and what I want or do I pick up a device from the supplier that has proven over time to be a advocate of consumers and actually does provide what I want. I'm not the only one in this boat and I think B&N has waited to long to fix the issues or even to admit they have issues. I'm tired of waiting and I'm tired of the frustration so it's now time to find another supplier. In my case I think that supplier is going to be Amazon.
What is also sad is that the B&N B&M stores are loosing there appeal to me as well. In those cases that I need or want a paper book I don't mind waiting a couple of days for it to get here. The last paper back book I bought I got at the Grocery store (The House of Hades) for my son because the Grocery store wanted $11 for it and but B&N wanted ~$18 or I think ~$16 with a B&N Card where am I going so spend my money? Now that the initial rush is off B&N still wants the same price for it but Amazon wants $10 with free shipping (prime member) or $4.99 for the kindle edition again where am I going to spend my money?
I'm sorry I think this has turned into more of a rant but I'm very disappointed with B&N and what really bugs me is that this is all self inflicted Amazon did not do this to them they did it to themselves and have no one to blame but themselves.