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Thanks for the pic. The quality isn't ideal from here, but I can't see any starbursts or diagonal lines at all to indicate a broken glass substrate. Have a close look over it. If that line between the blank and the not-blank is completely straight and there are no other lines there, and you haven't opened the device, you should get a warranty replacement (assuming it's still in warranty). You'll need to send the photo to Kobo to arrange this.
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