Quote:
Originally Posted by Sydney's Mom
There is a reason Amazon is so successful. All Amazon fans are not deluded. I realized from the beginning I was allowing myself to be locked in. I found Calibre, and I discovered libraries and other ebook formats. I have experienced customer service at Amazon and at other ebook sellers. Amazon just does it better.
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Agree with this.. Lets be honest Amazon just does online book browsing and finding much better than anyone else. I even have a B&N Nook but I still find myself going to Amazon to actually find the books I want because B&N web interface and browsing experience just sucks. I've tried the others as well and again Amazon beats them hands down. I'm now considering buying a Kindle PW to replace my NST because Amazon just has a better back end than any one else. What is really sad is there is nothing stopping B&N or anyone else from fixing their systems but they don't so why should I continue to wast my money on a company that does not give a flip about me or what I want. At least when I complain to Amazon someone replies to me. I don't know how many times I've written B&N and not once have I gotten a response.
So yes Amazon is winning the war but they are winning because they deserve to win because they are making it easy for me to Find what I want, When I want it, With the lest amount of hassle. Even if DRM was removed Today and no one had to use it I would still shop at Amazon because they are better than any one else at giving me what I want. The other book sellers have no one to blame but themselves for the problems they have.