Quote:
Originally Posted by Dr. Drib
I've thought about buying the Kobo Aura HD from that site, but am uncertain that if something is not quite to my liking (I'm talking manufacturing defects here), that returning it for a replacement might result in a heart attack due to frustration. 
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I have no experience with that particular site, but folks I know that have gotten Kobo's from other indie stores have all been told to go directly to Kobo for any after sale support.