Quote:
Originally Posted by indyglow
I recently purchased a Kobo Aura HD and am very impressed with its screen and the comfortlight. The 6.8 inch screen does provide more real estate than the conventional reader. Apart from the quirks of Kobo software, which I haven't encountered much, I am in love with this device. I can live with two pinholes on the right end of the screen knowing that what an awful experience people have gone through with Kobo Customer Support.
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Where did you purchase it from? My Aura HD had a few pinpricks, and Chapters (where I purchased it) exchanged my device with no questions asked. Perhaps you can do an exchange or refund and repurchase if you are within 15-30 days of purchase if you purchased the device from a brick and mortar store such as Chapters or Best Buy.
p.s. I love my Kobo too. Enjoy!