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Originally Posted by Blossom
I have this case here It's okay but it Auto On/Off doesn't seem to work well and the left bottom corner doesn't seem to fit as snugly as it should. The HDX version is well made so I thought this one would be too.  |
I have the same case and it works fine. I actually have 2 of them. Some people reported having problems and the company replaced them for everyone. Both work just fine. It must have been for early purchasers since you didn't receive a replacement.
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Dear Poetic Customers,
Thank you for ordering Poetic Slimline Case for Google Nexus 7 2nd Gen. If you have anything being disappointed by our product or by our Service, please report back on this email.
We have noticed below two problems on our Product review:
1. Fold back the cover cause the tablet Sleep
Solution: that is not normal , contact us back by replying to this email , we will send replacement right away to take care the issue.
2. Sleep/wake function is not working 100% while waking up the machine .
Solution: first try to turn on Wifi and Bluetooth on the tablet to see if improves. If not, we can send another one to test out to see work better. The sleep/wake function is like that on the Google Nexus 7 2nd Gen.
If any customers have rated negative comment on the product review, we will appreciate revision after we send out replacement and test working perfectly without problem.
Have a great labor day weekend !!
Best Regards,
Customer Service Satisfaction Team
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