MobileRead Forums - View Single Post - HDX Weird Kindle Fire HDX 7" problem--please help

Major General · 11-22-2013, 07:21 AM

So, I upgraded to the latest firmware yesterday. Downloaded it from the Amazon website, followed exactly the instructions the Mayday operator emailed me.

Ever since I've done that...here's what's happening.

I turn on the HDX. Go to turn on Wi-Fi. When I do this, I notice the Mac Address says "Unavailable". I turn on the Wi-Fi...get the "wifi is turning on" message...and then the HDX reboots. After it reboots, the wi-fi is on and connected to wifi, and the MAC address shows. If I shut the wifi off, shut down the HDX, and turn it on again later...the same thing will happen when I try to use wifi.

I've tried it on three different wifi networks. I've tried a factory reset. I even tried reinstalling the firmware I downloaded from Amazon, but it won't let me do that (says it's an older version even though it's the same one).
Anyone have any suggestions?

11-22-2013, 07:21 AM	#1
Major General Zealot Posts: 104 Karma: 21664 Join Date: Nov 2010 Device: Newest KF 10, iPad, iPad Mini	Weird Kindle Fire HDX 7" problem--please help So, I upgraded to the latest firmware yesterday. Downloaded it from the Amazon website, followed exactly the instructions the Mayday operator emailed me. Ever since I've done that...here's what's happening. I turn on the HDX. Go to turn on Wi-Fi. When I do this, I notice the Mac Address says "Unavailable". I turn on the Wi-Fi...get the "wifi is turning on" message...and then the HDX reboots. After it reboots, the wi-fi is on and connected to wifi, and the MAC address shows. If I shut the wifi off, shut down the HDX, and turn it on again later...the same thing will happen when I try to use wifi. I've tried it on three different wifi networks. I've tried a factory reset. I even tried reinstalling the firmware I downloaded from Amazon, but it won't let me do that (says it's an older version even though it's the same one). Anyone have any suggestions?