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In the end, users have to be empirical about ergonomics and habits. Even if no one else understands why they chose one e-reader over another, the choice has to be correct for them.
Besides which, sometimes people have to voice their objections in order to get over them. Have you ever posted your reasons for being utterly annoyed with a device, only to discover shortly thereafter that you'd stopped minding those aspects of the user experience? As my Jewish grandfather might have intoned, sometimes we have to kvetch about the unfamiliar in order to accept it.
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