Quote:
Originally Posted by Chapter One
I find this particularly ironic as no one has bothered to reply to my email about the book I bought thats impossible to download. No response and no refund.
They certainly do create experiences but it isnt one they should be crowing about!
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Just give it time. Kobo has always sorted out any issues I had with them, but it did take some infuriating back and forth with their customer support. It can take them a couple of days to respond.
Have you tried the live chat? That seems to be the fastest way to get things resolved.