[shalym]

Originally Posted by nikkie

No. What they told us was that commercial use of their "Personal Documents" feature was not allowed. So because we have some books that are non-free, that users purchase from us, we can't send to the your Kindle device emails, because our books are not considered "Personal Documents".

The terms of use that you linked to flatly contradicts that. From the link you posted:

Kindle Personal Documents Distributor Terms of Use
Terms of Use

The Kindle Personal Documents Service (the "Service") allows Kindle customers to send personal documents and authorize others to send personal documents to their Kindle accounts. Your use of the Service to send documents to Kindle customers is subject to these Terms (the "Terms").

Permitted Uses

Subject to your compliance with these Terms, you may use the Service to send documents to a Kindle customer’s Send-to-Kindle e-mail address only as directed to do so by a Kindle customer. You may use the Service only as permitted by law.

No Commercial or Illegal Use

You may not charge directly or indirectly to distribute content via the Service. You may not use the Service to send infringing, unauthorized, or otherwise illegal content.

Site Policies, Modification, and Termination of Service

Please review our other policies posted on the www.amazon.com site, including the web site Conditions of Use. These policies also govern your use of the Service, except to the extent that they conflict with these Terms. We may make changes to our site, policies, and these Terms at any time. We may discontinue the Service or your participation in the Service at any time in our sole discretion. The permission we grant you to use the Service automatically terminates if you do not comply with these Terms.

That clearly says that you can send a document to a Kindle customer, as long as the customer has given you permission. Commercial use is clearly defined as charging "directly or indirectly to distribute content via the Service"

Sorry to keep harping on this...I just find it very odd that Smashwords is the only company that Amazon decided was infringing, if they weren't charging extra or sending infringing/illegal content.

Shari