Quote:
Originally Posted by bookmarked
shows up in My Library both under I'm Reading and Purchased. It also doesn't even appear in the Kobo Desktop (Windows) app, in spite of saying "READ THIS ON DESKTOP, eREADERS, ANDROID, IOS, TABLETS" on the product page.
I got a reply from Kobo:
"We have checked your eBook and we would like to inform you that this one is only compatible with Kobo eReader and Kobo apps. If you have a Kobo eReader, a Tablet or an Apple device, you can download the Kobo app and read your eBook. On the other hand, if you do not have any these we can issue a store credit for the eBook."
Now this ebook is from a publisher (No Starch Press) that only sells DRM-free ebooks. Making it only available in a proprietary format may not strictly be DRM, but it has the same effect.
To top it all off, they're only offering me a store credit, rather than a refund.
For now, I sent an email to No Starch letting them know that Kobo is selling one of their books in a proprietary format. If they don't push Kobo to do the right thing, then I guess I'll try demanding a refund, since I can't read the book using the Desktop app, even though it says I can on the product page.
|
Bookmarked I've bought an O'Reilly DRM free book that I couldn't find, although the book was in My library and Purchases.
It turns out that the book was a kepub (which I never buy) instead of an Epub.
You can easily change a non DRM kepub to an Epub. In the spoiler box are the directions how (they're too long for this thread and it's off topic). There's also a link to the thread I started on it in the Kobo devices sub-forum.
Kobo gave me a credit only also - but as I'd converted the book to Epub (and put into Calibre) I just asked them to notify when the Epub version would be available and give me that. That was way too hard for them to do and they told me that I would need to keep checking the site!!
Let me know how you go.
Spoiler:
Okay, I've just cracked it, thanks everyone
This is what I did - and now I have the formerly kepub only ebook as an epub in Calibre:
1. As Peter advised above, I went to the following folder/file on my PC:
C:\Users\user_name\AppData\Local\Kobo\Kobo Desktop Edition\kepub
2. In that folder I noticed that all the kepubs had the same file date modified, today's date, which is, I assume, because Kobo Desktop re-loads them each time it's opened.
3. So I started with the first and last files and renamed them .epub. That is, I just added the extension .epub onto the end of the existing file.
4. Then I imported the files, one at a time, into my Sony Reader for PC which is my pre Calibre library for all epub books.
5. My book wasn't the first book, it was the last book - which I guessed means that the last book showing on that file listing is the most recenlty purchased.
6. I opened the book in Sony REader for PC and it was operating sort of slowly - but working and looking like it totally should look. Yippee
7. I imported the now epub book into Calibre, where Alf did it's thing, and opened it. It works perfectly
Yipppeeee ......
How do I get a kepub out of Kobo Desktop