Quote:
Originally Posted by HarryT
The reason I believe that the most likely cause is user error is simply because I experienced exactly the same issues myself when I first used a touch-screen Kindle (the Kindle Touch). If you're not used to a touch screen device (the KT was my first one) it takes a bit of practice to avoid such things.
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I agree user error sounds like the most likely explanation in this case, because the symptoms sounds like fairly classic problems with touchscreens.
Just to be safe, I must mention Kindle Touch uses a different type of touchscreen as PW1/PW2, it uses infrared and thus isn't susceptible to the exactly same kinds of issues as capacitive touchscreens. I believe you could, for example, use a Kindle Touch screen with your fingernails whereas you couldn't reliably use a PW especially with long fingernails.
Of course defective touchscreens ARE out there. But what suggests to me that is not the case here, is that the OP used it for 1.5 weeks without issues and only the second user encountered issues (and ones that sound like quite usual capacitive touchscreen user errors).