Quote:
Originally Posted by shanghaichica
WH Smith are very funny about returns in my experience. Last year I bought a Kobo glo. It had 8 bright spots/pinholes. It constantly crashed and using wifi was out of the question as it drained the battery horribly-it went from 95 % to flat after the wifi had been on for 5 minutes! I took it back to the store and I did get a refund but the sales assistant was very rude about it, having a go at me for using it, saying that as I had used it I shouldn't really be entitled to a refund! So yes I did get a refund but it wasn't a pleasant experience.
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I hope you reported the assistants behaviour to their superior.