Quote:
Originally Posted by meeera
Once you do manage to get the books, it's a good idea to run them through Apprentice Alf's software so you don't get stuck with this again. Good luck.
|
I usually do that, I transfer al my books to the pc and “clean” them and make a security copy, just in case. In this case I bought the book and only when I tried to download did it show the format, had I know before and I wouldn’t have bought it, I hate reading pdfs in the glo, I always convert them but for them to be ok it takes some time.
They now say that their records show that the book has been open; I would like to know how that is possible since I could download it. I asked for a refund since I’m tired off this back and forth and they asked for the transaction number that is in the purchase confirmation email, the email that we are not receiving since last week. This is becoming more and more ridiculous.