Quote:
Originally Posted by jshzh
Kobo Customer Care will send me a new HD and a pre-paid mailing bag for returning the defective one. If not satisfied, I can contact them again within 10 days.
I would say they do stand by their e-book readers. A good sign.
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Well that sounds like a huge improvement for Kobo's Customer Service, if it pans out we should be sure and spread the word. Let us know how it goes, I sure hope the replacement is ok and things go smoothly.
Luck;
Ken