Quote:
Originally Posted by HarryT
As a matter of interest, how much more would you be willing to pay for a Kindle with a guaranteed defect-free screen? The Kindle is sold essentially at cost price, so any increase in QA inevitably would result in a price increase.
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What's the hourly wage of the workers? How much would it cost to increase the allotted QA time by an additional minute?
What percentage of devices are defective? Without a doubt, Amazon already factors in the cost of refurbishing returned devices, but would tighter quality control result in even higher refurbishment costs?