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Old 11-05-2013, 09:53 PM   #8
hwlester
Wizard
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Posts: 1,343
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Join Date: May 2012
Location: Birmingham, AL
Device: Sony Reader PRS-T1, Kindle Touch, misc. Android devices, Nook HD+
Woot is owned by Amazon now. In my experience, they've always had excellent customer service, even before they were purchased by Amazon. I've had a few items I've had to return or swap. They've always paid return shipping and on replacements even cross-shipped the new item before I sent the old one back. I've heard a few people with complaints, but my experience has generally been very positive with them.
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