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Old 11-05-2013, 01:05 AM   #4258
Blossom
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Posts: 18,708
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Join Date: Mar 2010
Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices
Quote:
Originally Posted by witchkitten View Post
Ugh. Kobo needs to add a cart feature, as do all online retailers of electronic goods. After buying six books at exactly the same price, my credit card company decided to retroactively deny the charges because they thought they were duplicates. And because my credit card company is worthless there is no way of un-denying those charges. So basically I got the books because they were initially approved and Kobo isn't getting paid and will no longer accept that card (obviously). What a mess. I just spent almost an hour on the phone with my credit card company trying to get Kobo their money to no avail. So frustrating. Beware. If you're buying multiple books for the same price, space them out 15 minutes to ensure that the transactions won't be denied if your credit card company is as lame as mine is.
Oh no! I no you got no receipts but you could print out your purchase history highlighting the ones they denied and fax or email it to your Credit Card company.

I have bought plenty of books like Kindle books 8 one right after another for the same price and never have a issue. I think my card is a problem due to Kobo being in Canada even though the Transaction says US.
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