Quote:
Originally Posted by HarryT
Waterstones have a very poor returns policy should you have a problem.
|
Yes, I've heard that as well. But, in theory, it should be irrelevant. If you have a problem, you will rely on your statutory rights. The merchant's returns policy shouldn't come into it.
That said, it's true that Amazon has a reputation for excellent customer service, so that would be another reason to buy from them.
I don't know whether Waterstone's get a cut on your future ebook purchases. If they did, I would have no great desire to support them. After all, this is the firm that put two of my favourite independent bookshops out of business.
Mike