Quote:
Originally Posted by Nightyume
That is bizarre. It's not region dependent since my Glo was from Canada but located in Mexico and updated to 2.8.x back in the summer before it died.
Well, eventually there will be a firmware download available here if all goes well and you should be able to upgrade it yourself manually 
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It's region dependent. After a while of searching the web I looked on the eReader memory and there is a file: affiliate.conf. When I've opened it there was affiliate=RakutenIchiba. I don't know if this is Japanese affiliate or International one, but I've contacted Kobo technical support and they told me that my proper affiliate is just Kobo. I've replaced RakutenIchiba with Kobo in this file and at the first sync it updated to 2.8.1