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Old 11-02-2013, 07:30 PM   #4163
Lynx-lynx
Treachery of images ...
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Posts: 4,149
Karma: 94320195
Join Date: May 2012
Location: Australia
Device: Sony 650, Kobo Glo, H2O, Aura One, Forma, Libra 2, Libra Colour
My thoughts are that Kobo has been changing its various websites and associated pages for quite some time now and rolling out the changed sites/pages according to their own plan.

We the consumer have been using these variations, or seeking out alternative Kobo sites/pages where we didn't like them, eg using IE 9 instead of say Firefox in order to continue to use the 'old look' site in preference to the 'new look' site.

Some of the changes that Kobo has made to their 'new look' site include no longer providing written information describing the DRM status and format status.

Kobo has a voice into Mobileread via the Kobo devices sub forum where certain members are part of their beta testing group and apparently converse on various aspects of firmware, and perhaps other matters, directly with Kobo representatives. It is commendable that Kobo does this, irrespective of whether the views of the beta testing group are acted upon or not - the point is that Kobo does directly relate into Mobileread and provide testing material to the purposeful group of its own accord.

Kobo no doubt also has other testing groups to suit its various purposes.

I fail to see how Kobo could not have properly and thoroughly tested this new aspect to its website - the 'new look' checkout. It defies testing logic that a checkout wouldn't be absolutely tested and re-tested because of its importance to the business end of Kobo.

If voucher codes are being accepted by the 'new look' checkout when they should not have been accepted then Kobo needs to react and fix whatever it is that is not working as it should.

If however the 'new look' checkout was being tested this weekend (I don't know how long it's been in use) and the codes were allowed to be used and used again in order to sweeten the yet more changes to the website as a whole - then that has been successfully achieved and Kobo will reset the code dialogue box to not accept re-usable codes.

As a consumer I don't know what Kobo intended but I can say that I quite like the 'new look' checkout.
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