MobileRead Forums - View Single Post - Aura HD Loss of Tiles on Homescreen after turning on the device.

rkr · 11-02-2013, 02:11 PM

also i have started to encounter some weird problems

1)one time tiles became very big that they didnt fit the screen and info was half visible
2) and also sometimes while turning on a vertical black thick line(about 1 inch thick) comes and goes (when only the 5 squares are on the screen). this never happened before although the device doesnt hang.

i have also signed out and again setup the device but problem still remains

another suggestion i got was to factory reset and i just wanted to clear some doubts:

if i have to do a factory reset should i remove the memory card? should i format the memory card before entering it into the reader after factory reset? how should i deauthorize my account before factory reset so that i dont loose books i downloaded from kobo store? would i have to re install latest firmware after factory reset?

IF there is any other method to try before a factory reset pls tell me what to do.

pls help
thanks in advance

11-02-2013, 02:11 PM	#2
rkr Member Posts: 23 Karma: 11516 Join Date: Oct 2013 Device: kobo aura hd	also i have started to encounter some weird problems 1)one time tiles became very big that they didnt fit the screen and info was half visible 2) and also sometimes while turning on a vertical black thick line(about 1 inch thick) comes and goes (when only the 5 squares are on the screen). this never happened before although the device doesnt hang. i have also signed out and again setup the device but problem still remains another suggestion i got was to factory reset and i just wanted to clear some doubts: if i have to do a factory reset should i remove the memory card? should i format the memory card before entering it into the reader after factory reset? how should i deauthorize my account before factory reset so that i dont loose books i downloaded from kobo store? would i have to re install latest firmware after factory reset? IF there is any other method to try before a factory reset pls tell me what to do. pls help thanks in advance Last edited by rkr; 11-02-2013 at 02:14 PM.