Well, they came through in the end. Spoke to Executive Care team a few days ago...they said to keep the Glo they sent by mistake, they're sending a new Aura HD, and they threw some store credit my way on the Kobo store. All in all, more than fair. It just shouldn't have had to reach that point, that's all.
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Last edited by Dr. Drib; 11-01-2013 at 10:35 AM.
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