Quote:
Originally Posted by Downpour.com
Hi, Thanks for helping us get the word out about this. The reason we cannot migrate AudioGO customer libraries is because Downpour does not (yet) have all of the titles from AudioGO in our database. The transition to Downpour happened differently and more suddenly than was expected. Since the AudioGO website is under the control of the UK division, which has now filed for administration, it is unclear how long that domain or any content hosted on it will remain available. We at Downpour hope that all AudioGO customers will take possession of the content they have purchased. We would love for all the AudioGO content to be immediately available but due to the time consuming process of adding thousands of titles, and copyright issues related to the UK/US split, all the AudioGO titles will not be available on Downpour immediately. We absolutely care about our customers’ previous purchases, but because of the complex situation with the UK business (which is now totally separate from the US business), we do not have access to customer data or titles.
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Thank you for clarifying this matter. Might I suggest that you modify your announcement with a brief statement as to why you can't migrate those purchases over. That would've precluded my commentary.
I wish you well during this transition.