Quote:
Originally Posted by JSWolf
But you have to contact B&N and let them know why you aren't buying so they know the reason.
|
There's a chain of influence that promotes popular complaints from less visible threads to more visible reviews. The lack of buttons was already noticed (critically) by some of the previewers so far. Guess how they knew that was something people were passionate about? They, or folks they are influenced by, read comments in places like this. They like to know what interests their readers so they can keep tabs on it and retain those readers. This is arguably a vastly more effective place to complain than B&N's 1st tier support line.