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I don't know if it's pertinent, but I just wanted to report a user interface quirk (with Firmware 2.8.1, the "menu icon" in the Library / Books page isn't present anymore), and I found this way:
- Kobobooks.com website
- "Get Help" link (lower left)
- "Contact Customer Care" link (mliddle right, next to the "Ask" button)
- Choose "EMAIL" and fill the form.
HTH
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