[jayne80]

Just thought i should let you know, i have just had my Cybook replaced under warrenty.

i have had my Gen3 from the beginning, it was sent out inthe first batch, about a month ago it developed a line on the screen (one row of reversed Pixels) i debated about sending it back, but after reading on this forum that people were sending their Cybooks with what they thought were screen controller problems then getting stung for a new screen, i decided not to.

however it was very irritating the one line flashing white when the rest flashed black, so i emailed Bookeen got my RMA number, sent it off to them and waited in vain for an email saying they had recieved it, i emailed them a week and a half later and then at two weeks, when i finally got an answer, it was packed and ready to come back.

I received it this morning, they have sent me out a new one, all bright and shiney and ready for books whoo! hoo!

Thought i should mention it, as i havent seen any replaced under warrenty threads.