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I'm not sure why there's a second thread. Was the first one closed? Major General it seems that you are suffering from First World Problems. It's unfortunate but I think you'll survive. Just think about that poor starving kid in Africa who ALSO just received a Kobo Glo rather than an Aura HD. He can't even eat the Glo. It seems like everything is going to work out for you in the end and it's a shame that the people at Kobo have made a mistake but it does sound like your previous Kobo suffered some kind of physical damage whether you are aware of that happening or not.
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