Thread: Aura HD Kobo Customer Service--**** you!
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Old 10-26-2013, 05:28 PM   #47
Major General
Zealot
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Posts: 104
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Join Date: Nov 2010
Device: Newest KF 10, iPad, iPad Mini
I have a unit that failed. It wasn't dropped, or abused. There ARE other people who've reported the same thing. It was a hardware failure, NOT physical damage--the unit had NO PHYSICAL DAMAGE. I have to talk them into honoring their warranty, they send me the WRONG replacement, and IM the one who should cut THEM a break? You have to be kidding me.
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