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allovertheglobe · 10-07-2008, 05:36 PM

eReadern Outfitters: same email. I have held off on joining the impatient crowd until now.

But seriously: what real business charges their customers UPFRONT for the FULL AMOUNT. And then does not deliver... I don't know if that is required by any iRex partner because iRex will charge THEM the full amount upfront as well, but from a consumer point of view it is really bad.

Also, that leaves 2 possibilities:
- There is an unexpectedly huge pool of people who are willing to throw $800 at an almost experimental single-purpose device (I didn't think so, but hey, exceptionally *I* am one of these people myself for the first time (and last one))
- Their production capability is so low that they are not even able to fulfill FIRST-DAY orders (like mine), never mind everybody else who didn't jump on it immediately. Now that would be just pathetic.

I'm not holding my breath. And I'm holding my money only until the next CC bill is due. I always pay it in full, but not for an undelivered product. At that time I will contest the charges, request a chargeback (and pay the remainder of my bill).

10-07-2008, 05:36 PM	#55
allovertheglobe Grumpy Old Man Posts: 267 Karma: 30194 Join Date: Jul 2006 Location: L.A., Euro ex-pat Device: Kobo, Nook Classic,Color,ST/Glow, iRex DR1000, Sony 505, REB1100&1200	eReadern Outfitters: same email. I have held off on joining the impatient crowd until now. But seriously: what real business charges their customers UPFRONT for the FULL AMOUNT. And then does not deliver... I don't know if that is required by any iRex partner because iRex will charge THEM the full amount upfront as well, but from a consumer point of view it is really bad. Also, that leaves 2 possibilities: - There is an unexpectedly huge pool of people who are willing to throw $800 at an almost experimental single-purpose device (I didn't think so, but hey, exceptionally I am one of these people myself for the first time (and last one)) - Their production capability is so low that they are not even able to fulfill FIRST-DAY orders (like mine), never mind everybody else who didn't jump on it immediately. Now that would be just pathetic. I'm not holding my breath. And I'm holding my money only until the next CC bill is due. I always pay it in full, but not for an undelivered product. At that time I will contest the charges, request a chargeback (and pay the remainder of my bill).