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Old 10-26-2013, 06:56 AM   #1
kobo_sucks
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Posts: 16
Karma: 11532
Join Date: Oct 2013
Device: Kobo Touch
setup playing up after factory reset, can't progress beyond Connected & Charging

Hi everyone,

Decided to do a factory reset due to a stall. This is my problem:
My Kobo won't go past "Connected and Charging,Visit our website
Keep you eReader plugged in and use a browser to download Kobo Desktop from www.kobosetup.com".

It's not frozen on that, I can factory reset no problem and go through the steps leading all the way up to it. My problem is how do I get beyond:
"Connected and Charging,Visit our website
Keep you eReader plugged in and use a browser to download Kobo Desktop from www.kobosetup.com".

I had already downloaded the Kobo Setup software
months earlier and have forgotten the details of my account,
During this recent incident I never logged in when Kobo desktop program asked me to Continue Setup by logging in. I didn't think it was necessary since I don't buy books from Kobo;I refuse to.

When I eject it reverts back to that Kobo smile & "Welcome
to Kobo"! Set up over Wifi (or) Don't have a Wifi network"

I can actually flick back to all the way to Language choices from the problem page in setup.

I have upgraded the Kobo using the Kobo desktop program.

Any ideas?

Kobo Touch
Kobo desktop software on Win XP SP3
1 USB port
new cable
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