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OMG I think Kobo should inspect their product before boxing and shipping them out. The problem is clear that they have a quality control issue. This leaves too many room for errors and leads to dissatisfied customers. Is this the way Kobo wants to represent themselves to first time customers? Some of us who already believe in the brand are willing to stick around but for how long?
If there's a Kobo employee on here please point this forum to your superiors or executives to do some damage controls.
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