Thread: Troubleshooting eBook "A Game of Thrones" crashes Paperwhite
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Old 10-24-2013, 03:07 PM   #7
sirmaru
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Posts: 2,426
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Join Date: Nov 2007
Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014
Call Amazon CS and get your PW 2013 replaced. I doubt if any eBook would do that. Have you tried to read the eBook on a different Kindle?

One more possibility is to hold the power button for 60 seconds to do a complete reboot. That usually clears technical problems with the device firmware.
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