Quote:
Originally Posted by Plumadona
Good idea, Blossom - might just do that!
49Kat, I'd say complain by chat and don't take no for an answer as I did, but it took me too long and too many chats to urge someone else to go down that path! If I hadn't gotten that last email from Kobo, I wouldn't have bothered at all. Still, it might do some good... 
Plumadona |
I've never had this happen with a Kobo purchase before, although I have read of other cases.
In a physical store, I do believe the store is obligated to honor the shelf price if it is lower. Oh, well. I voted with my wallet here and Kobo lost a sale. When it comes to ebooks, I go where I can get the best price. Of the non-Kindle books, Kobo usually does have the best prices, and especially with the discount codes. In this case, it didn't work that way.