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> the person handling the shops is having a backload of e-mails
> to answer due to the many info requests.
I doubt that annoying an existing customer by keeping his ereader hostage for months twice is a cheaper way to generate business than to annoying potential new customers by making them wait on info requests.
What is the period of time an iRex customer is required to wait patiently to get his property back?
Half a year? A year? A decade? Until the heat-death of the universe?
Will they expand my warranty for this period?
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