MobileRead Forums - View Single Post - Kobo Support Nightmare: Aura with Blown Pixels

meeera · 10-22-2013, 04:00 AM

I really doubt they'll try to send it for repair. You'd have to replace the entire display - it's really not a very economically effective way of doing things.

Check consumer law in your area. Here, with a product not fit for purpose, it's the buyer's choice of whether to have a repair/replacement or a refund (and with a refund, of course, you could just turn around and buy another one.)

10-22-2013, 04:00 AM	#18
meeera Grand Sorcerer Posts: 5,830 Karma: 68407974 Join Date: Dec 2011 Location: Australia Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles	I really doubt they'll try to send it for repair. You'd have to replace the entire display - it's really not a very economically effective way of doing things. Check consumer law in your area. Here, with a product not fit for purpose, it's the buyer's choice of whether to have a repair/replacement or a refund (and with a refund, of course, you could just turn around and buy another one.) Last edited by meeera; 10-22-2013 at 04:03 AM.