Quote:
Originally Posted by thymaster
I love the new Aura and I think it's the best device on the market currently. The only problem that people are reporting aren't the device but the quality control. It's either a bright spectacle gleaming on the screen or lights are leaking around the borders. If you're lucky you will get a perfect Aura with no defects. It took me 6 tries to get a perfect one. The manager at Chapter even open the boxes and on site to check for defect before I even walk off the store. The managers didn't even give me a hard time because the proof is right in front of them.
The question we should be asking is how many times did you return the Aura to get a perfect one out of the box.
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As someone mentioned already, according to stores the returns are no different than any other electronic product. I have a feeling that anyone who has registered on an ereader forum is probably in the 1% (not economically of course) and probably is much more demanding than the average reader.