I already deleted the email, but JosieB posted the reply she got and it was verbatim to mine, except her reply had some links specific to UK customers that mine didn't since I'm in the USA. Basically it was a very generic statement saying they appreciated my feedback and would pass it along. My reply never even mentioned what my feedback was about. I too hope all these email requests help and Amazon listens to them, but they have a history of ignoring requests to have smaller margins, better font sizes, etc. It sure would be nice to have Amazon officially support customer fonts.