Quote:
Originally Posted by aceflor
I completely agree with you. They have really nice designs (set aside the HD which is ugly imho, I really like the mini, and the Aura I had in my hands was gorgeous), good ideas, they know how to position their products on the market, and they have a good Marketing and PR division who does good PR and manages very good alliances in terms of distribution.
They do not have the greatest Quality Control (it sure isn't six sigma), I guess they have a struggling Dev department (I wonder how many devs they have, but not enough, that's for sure), but the killing thing right now is their abysmal Customer Service.
I think their corporate heads are focusing too much on expansion and have not done their homework, which is building the solid basis to support those future sales.
|
You know you have a point about the Aura HD it does not have the quilted back that has been the carrot for Kobo, but Its screen size is what makes it for the device. So perhaps a re launch of that line of kobo but with a quilted backing would be a smarter move, and perhaps the Edge to Edge display as well? Either way any of the kobo Devices are good choices.
regards
Jack