Thread: Tantor Media Hacked? [Problem Solved]
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Old 10-18-2013, 04:00 PM   #2
Blossom
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Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices
Okay that was quick! It is legit. They got back to me and looks like a mix up but I want my account deleted. Geesh! I am trying to be understanding but how the heck did this happen?!?


Spoiler:
Dear Charlene,



Our apologies for this mix up. This was just a simple mix up of emails, our apologies for the confusion. This customer placed an order today via phone, and looks like this email somehow was connected to his account in error when we integrated to our new system. We are acclimating to a new system, but I assure you your privacy was not affected in any way. We do not keep credit card or any other information on file besides address and email.


I hope this clears everything up for you and please contact me if you have any further questions or concerns.


Best regards,
Megan Frederick

Customer Service Representative

megan@tantor.com

T 877-782-6867 x40
F 888-782-7821


Tantor Audio
2 Business Park Road
Old Saybrook, CT 06475

www.tantor.com

Last edited by Blossom; 10-18-2013 at 04:14 PM.
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