Thread: Aura HD Kobo Customer Service--**** you!
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Old 10-17-2013, 01:06 PM   #5
Danger
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Posts: 490
Karma: 1665031
Join Date: Nov 2010
Location: Vancouver Island, Nanaimo
Device: K2 (retired), Kobo Touch (passed to the wife), KGlo, Galaxy TabPro
That picture shows a definite broken screen, I know I've broken a Kobo, Kobo Touch and a Glo. They screens all looked like that after being broken. Physical abuse of any sort is not a warranty issue. It doesn't take much to break the glass substrate either.
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