Quote:
Originally Posted by Barty
Has anyone done a replacement through the web site? I notice on My Orders page, there is a return or replace button.
Yes, I'd rather fill out a form than talk to a live person  |
I've used it to return an item, but not a Kindle. Just make sure you select the option that says you are returning the item due to a defect or due to not being as advertised. I'd go with the defect one myself.
EDIT: If you select the option that basically says you are returning the item because you no longer want it, they will deduct the return shipping from your refund.