View Single Post
Old 10-16-2013, 06:26 AM   #3
jackastor
Wizard
jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.jackastor ought to be getting tired of karma fortunes by now.
 
jackastor's Avatar
 
Posts: 1,847
Karma: 3212428
Join Date: Jun 2011
Device: iphone stanza, kobo touch,ASUS TF300,KOBO GLO, Kobo Aura HD, Kobo Mini
Quote:
Originally Posted by Bever View Post
Yesterday I received my first e-reader: the new Kobo Aura. Although I have an iPad and my wife uses a Nexus 7 for reading, I wanted E-Ink. As I wanted to be able to read in the dark, it needed to have light. So I was down to Kindle PW2, Kobo Aura and Nook GlowLight.

I don't like the closed environment of the Kindle and the lack of epub support, and the Nook had really horrible customer reviews. So Kobo it was!

When I was setting up the device, I noticed something funny (well not really funny...). JDifferent keys were hit than the ones I was pushing with my finger. Not with all keys, but some. Then it hit me, silly me, I forgot to take off the screen protector :-) After removal: same issue. You try configuring your account when you can't see what you typed and the wrong keys are hit. Doesn't work.

So I contacted Kobo support by chat. They claimed it could be caused by the fact the device hadn't been charged 5 hours yet. Ok, sounds a bit strange to me as a techie, but hey, why not? So I charged it the whole night, this morning: same issue. So this one is getting returned to CoolBlue and they will send me a replacement if I want.

The question now is: do I want that, or should I just ask for a refund? Is this new device with new screen technology asking for trouble?
I have the kobo aura HD and have never seen this issue. I did have an issue similar with the glo, that was due to a poor fitting screen protector. The aura HD does have its original screen covering with the tab trimmed off, I haven't got around to ordering one yet. I don't know about the new aura with its edge to edge screen, but my guess is there is an issue with calibration.. Get the replacement you won't be disappointed..

Regards

Jack
jackastor is offline   Reply With Quote