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If you poke around in this forum, you'll find a lot of people having problems with their Auras. Keep in mind that this is the internet, and people don't say nice things on the internet. They come to complain. That means you'll get a very skewed view of many products.
I got my Aura last week. It's been perfect. No pinhole issues, no diamond pattern, no light leaking or popped bezel, no touch alignment issues, etc. Just pure, front-lit, capacitive-touch, flat screen reader goodness. In fact that only issue I've had was that my tracking number was wrong, and Kobo customer support explained that satisfactorily (they got a bad feed from their shipping provider that resulted in a batch of invalid tracking numbers). Since my device had already arrived, it wasn't worth pursuing further.
I suspect most people generally have a good experience with the Kobo, and you should at least try one replacement. If you're unlucky and that one's bad too, then feel free to get a different device. Personally, I'm very happy with my Aura.
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