Quote:
Originally Posted by l_macd
Look on the bright side rone1986, while you are patiently waiting on your Aura inbetween dealing with confused Kobo employees, you have been keeping a lot of people amused with your customer care tales of woe.
Fingers crossed that in the not too distant future you will be the happy owner of a perfect Aura, have purchased a really expensive book for free, and will be able to look back on this thread and really laugh at it! |
Glad I could be of service:
Now you could study Shakespeare and be quite elite
And you can charm the critics and have nothin' to eat
Just slip on a banana peel
The world's at your feet
Make 'em laugh
Make 'em laugh
Make 'em laugh
Quote:
Originally Posted by TechniSol
See: Monty Python's Flying Circus "Cheese Shop." "I want to buy some cheese."
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Yes. I do feel the need to acquire a firearms every time I deal with them...
Quote:
Originally Posted by Nightyume
When I had asked them for a correct tracking number as the one they had given me was invalid (not even the right format) they also said they'd have a reply in the next 48 hours. When they hadn't replied I contacted them again and gave the girl my incident report number and said that I was contacting them regarding the tracking numbere. She then went on to give me in a very friendly manner my origina and invalid tracking number...  |
Utterly hopeless. This kind of incompetency really should be criminal. Oh well, I'm just glad I didn't sell my Nook Glowworm when I got my Aura 6". It was on my list of things to do, but I didn't get around to it, so it gets to live another day.