Quote:
Originally Posted by rone1986
And the saga continues...
But apparently, I needn't have worried. The consultant assured me that my replacement Aura was on its way, but once again, they could not provide a tracking number... Just which replacement Aura was on its way, those of you familiar with my thread may well ask? Why, my replacement Aura HD of course...   
"the wrong name had been added to the first replacement order".
I feel like I'm in a Monty Python skit. But if I don't laugh, I'll cry, so: |
When I had asked them for a correct tracking number as the one they had given me was invalid (not even the right format) they also said they'd have a reply in the next 48 hours. When they hadn't replied I contacted them again and gave the girl my incident report number and said that I was contacting them regarding the tracking numbere. She then went on to give me in a very friendly manner my origina and invalid tracking number...
