Quote:
Originally Posted by Katsunami
So in the end, it's always the fault of the normal employee if something is amiss; never the fault of management or their targets. Nice to know, if you work at Amazon in a non-management position.
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Is Bezos claiming that the employee is at fault, or is he simply confronting problems in a very adversarial way. There is a huge difference, at least in my opinion. Claiming that an employee is at fault creates a culture of fear. Claiming that there is a problem that needs to be justified or fixed immediately is a way of ensuring that the business operates properly. (Granted, I would hate to be an employee at Amazon encountering this approach for the first time.)