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Old 10-05-2008, 12:45 PM   #263
HarryT
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Quote:
Originally Posted by dki View Post
Thanks, HarryT,

I will try that, even though I have little hope. I have to get over my Bookeen'd-out state. Right now I just don't want to have anything to do with it. You defend them, and maybe you have your reasons.
My reasons are quite simple: the fact that one of our long-time members, Tribble, who is the Gen3 retailer for Germany, tells us that fewer than 1% of the machines that he's sold have suffered broken screens. That surely means that it's not a common problem, which is what you're stating.

I'm very sorry that your screen has broken. We have hard facts, however, which tell us that more than 99% of customers do NOT have broken screens. This would appear to indicate that the machine is not a fragile as you're claiming it to be.
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