Quote:
Originally Posted by ApK
That REALLY doesn't seem like fair conclusion to leap to.
There's not nearly enough information quoted there to find that kind of fault with.
For example, who says that the employee receiving the '?' email isn't a manager?
ApK
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The article clearly states that a whole chain of managers are involved in the escalation.
'?' Emails aren't about dumping on staff. Not the way the process is described. It reads like Bezos is asking for an audit of the issue that caught his attention and an explanation+solution. That is a healthy approach for any organization.
Now, that he might go "nutters" if the answer isn't satisfactory is a whole separate issue.
(But hardly unique. Most high caliber tech execs are demanding and excitable. A touch of Asperger's seems to go with the drive to succeed at those levels.)