Thread: Aura Customer care / RMA experience
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Old 10-11-2013, 12:06 AM   #12
speakingtohe
Wizard
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Posts: 4,812
Karma: 26912940
Join Date: Apr 2010
Device: sony PRS-T1 and T3, Kobo Mini and Aura HD, Tablet
Hmm... The Aura HD is slightly more expensive. Maybe you should hold it for ransom

When I had my mother's kindle 3 replaced under warranty I got a new one shipped from Texas to Vancouver Canada in under 24 hours. I had 3 weeks to ship back the broken one. Quite a difference.

Helen
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